If you have any questions, or to set up a safety training class for your own private group, please email hellersafetysolutions@gmail.com, or call 414-218-4777.




Community Class Cancellation Policy:
 

Cancellations are dealt with on a individual basis by emailing hellersafetysolutions@gmail.com.

 

Cancellations with less than 48 hours notice receive no refund, but they may reschedule for a future class offered by Heller Safety Solutions.

Cancellations with 3-7 days notice may receive a 50% refund, or they may reschedule for a future class offered by Heller Safety Solutions.

Cancellations with more than 8 days notice may receive a full refund, or they may reschedule for a future class.

For rescheduling, note that not all classes are offered on a regular basis.

 

Refunds are not available for those who do not complete the online portion of blended learning classes prior to class.  Online module technical issues must be addressed directly to the Red Cross by calling 1-800-red-cros and asking to speak to Support.   (I am not an IT professional–I cannot help you with any tech issues.)  Do not wait until the last minute to complete your online module, in case you have problems with it.

 

Refunds are not available for “no shows.”  You must contact Heller Safety Solutions via email prior to the start of class.

 

Heller Safety Solutions may cancel or reschedule classes at any time due to:

Facility conflicts

Weather

Family emergencies

Vehicle emergencies

Instructor illness

Low number of registrations for the class

In these cases, as much notice as possible will be given to class participants via email and Heller Safety Solutions will work with students to reschedule for a future class offered by Heller Safety Solutions.